Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,747 reviews
ReflexMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
Easy renewal and shipment came as scheduled.
By Dennis S.
Response from ReflexMD· Sep 9, 2024
Hi Dennis, We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
All my interactions have been very good. Wellness advisor is most helpful.
By john
Response from ReflexMD· Sep 9, 2024
Hi John, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
What I dislike is that this program is on a rotating monthly pay plan. When i first joined ReFlex Med, my first shipment was left in the sun, & i am not convinced that it wasn’t ruined based on my previous experience with the effects of using Semaglutide. I am about finished with my second round of injections and still am not convinced that the Semaglutide that is being prescribed is of a full on active ingredient, seems to be a saline solution. I have been using Reflexmd now since July and have not lost weight or inches on my waist. If after my next prescription, and I haven’t begun to loose weight i will cancel. This is to expensive to not see results!
By Albert T.
Response from ReflexMD· Sep 6, 2024
Hello Albert, We are very sorry to hear that you're not seeing the results you expected with semaglutide. It can be frustrating when a medication doesn't seem to work as intended. We will be reaching out to you directly to see if there is anything we can do to improve your experience. In the meantime, here are a few things to consider: Time and Dosage: Semaglutide often takes more than a month to show its full effects on weight loss. Your doctor may recommend increasing the dosage gradually, which could give better results. Individual Response: Everyone responds differently to medications. For some, semaglutide may work more slowly or be less effective overall. Lifestyle Factors: While semaglutide can be a powerful tool, it works best in combination with healthy eating habits and regular exercise.
RX delivered on time as promised. Rasy access to customer care. I'm looking forward to successful weight loss
By Sally
Response from ReflexMD· Sep 6, 2024
Hello Sally, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
Just wish they would knock on my door when they deliver.
By Robin B.
Response from ReflexMD· Sep 6, 2024
Hello Robin, Thank you for sharing your feedback! We’re sorry to hear that the delivery experience wasn’t ideal. We understand how helpful it would be to have the delivery team knock on your door, and we will pass this along to our shipping partners to improve the experience. If there’s anything else we can do to make your experience even better or to earn that 5th star, please don’t hesitate to let us know. We’re always here to help!
It doesn’t seem to be working for me
By Gayle M.
Response from ReflexMD· Sep 6, 2024
Dear Gayle, We are very sorry to hear that you're not seeing the results you expected with semaglutide. It can be frustrating when a medication doesn't seem to work as intended. We will be reaching out to you directly to see if there is anything we can do to improve your experience. In the meantime, here are a few things to consider: Time and Dosage: Semaglutide often takes more than a month to show its full effects on weight loss. Your doctor may recommend increasing the dosage gradually, which could give better results. Individual Response: Everyone responds differently to medications. For some, semaglutide may work more slowly or be less effective overall. Lifestyle Factors: While semaglutide can be a powerful tool, it works best in combination with healthy eating habits and regular exercise.
My meds were shipped to an incorrect address. My shipping address was changed back to my permanent address from a vacation home address prior to my medication approval this month.
By Susan K H.
Response from ReflexMD· Sep 6, 2024
Hello Susan, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.
Yes, I am satisfied with the company. We had a bit of a rough start getting my dosage correct as I was coming over from another company. I had to learn which depth to contact about what. All is working now.
By Elly
Response from ReflexMD· Sep 6, 2024
Hello Elly, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
