Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,747 reviews
ReflexMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
Natalie K was awesome, knowledgeable, extremely quick and efficient. The pinnacle of customer service!
By SSA
Response from ReflexMD· Mar 18, 2026
Hi SSA! Thank you for the wonderful feedback! We’re so glad Natalie provided a positive experience! (Way to go, Natalie🌟) Your kind words mean a lot and inspire us to keep delivering top-notch service! 💜
I have been a customer of ReflexMD for over 2 years and recently took a sabbatical from my medication. I decided that I would like to restart my journey and knew that I wanted to do that with ReflexMD because of their excellent customer service, fair pricing and quick response time. I called in and spoke with Barbie. She was kind, quick and efficient. She listened to my reasons for returning, offered some personal advice and support, went through all plan options and made it very easy for me to get signed back up. The whole process took less than 5 minutes! ReflexMD has always been very communicative and responsive with all my questions and requests. Terms are clear and transparent, no hidden fees or suprise jumps in prices.
By Rachel W.
Response from ReflexMD· Mar 17, 2026
Hi Rachel, Thank you so much for your continued trust and for being part of the ReflexMD family for over 2 years! We’re absolutely thrilled to have you back and to hear that your return experience was just as smooth and positive. It means a lot that you chose us again to support your journey—your confidence in our team truly means everything. We’re especially happy to hear that Barbie made such a great impression. (Go, Barbie!⭐) Thank you for recognizing our commitment to clear communication, fair pricing, and transparency. That’s exactly the experience we strive to provide every step of the way. We’re excited to continue supporting you on your journey—welcome back!💜
Natalie has been awesome! She has been prompt, professional and personable in helping me navigate the system as well as answering all of my questions
By L W.
Response from ReflexMD· Mar 17, 2026
Hi L W! Thank you so much for your kind words! We’re absolutely delighted to hear about your positive experience with Natalie. She truly goes above and beyond to provide prompt, professional, and personable support. (Way to go, Natalie!⭐) Thank you again for taking the time to share your experience, and we’re always here if you need anything further.💜
Barbie was wonderful. She explained everything in detail and answered all of our questions. She is very pleasant and knowledgeable.
By Judy
Response from ReflexMD· Mar 12, 2026
Hi Judy, Thank you so much for your wonderful review! We’re so happy to hear that Barbie was wonderful, explained everything in detail, and answered all of your questions.(Way to go, Barbie!🌟) Thank you again for taking the time to share your experience with ReflexMD.💜
Natalie was very helpful in renewing my subscription
By Patsy S.
Response from ReflexMD· Mar 11, 2026
Hi Patsy! We’re delighted to know that Natalie was able to assist you with renewing your subscription and make the process smooth and easy. Providing helpful and attentive support is something our team truly takes pride in, and it’s great to know Natalie made such a positive impression.(All stars to you, Natalie!🌟) Thank you again for taking the time to share your experience with us.💜
You will Not lose a lb. And when you talk to the doctor 2 months in he will tell you that these dosages that are 800 dollars are to prepare you for weight loss. That they are not weight loss dosages
By Melissa W.
Response from ReflexMD· Mar 26, 2026
Hi Melissa, We understand your concern. Initial dosages are often intentionally conservative, as they are designed to help the body adjust safely and minimize potential side effects. While some patients may not experience significant weight loss during the early stages, others do respond differently. Treatment plans, including dosage adjustments, are personalized and typically optimized over time in consultation with a licensed provider to achieve the best possible results.
Wendy was very helpful with my purchase and knowledgeable with the products! She’s a real people person.
By STEVE S.
Response from ReflexMD· Mar 11, 2026
Hi Steve! Thank you so much for sharing your experience! We’re thrilled to hear that Wendy could make your experience smooth and enjoyable. (Way to go, Wendy!🌟) We appreciate you being part of ReflexMD community!💜
Patrick was personable and knowledgeable about the process and product.
By M D.
Response from ReflexMD· Mar 10, 2026
Hi M D-B, Thank you for your wonderful review! We’re so happy to know that you had a great experience and that Patrick was able to assist you with both knowledge and a friendly approach.(Way to go, Patrick!⭐) Thank you for trusting ReflexMD, and we look forward to continuing to support you on your wellness journey!💜
