Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,597 reviews
RefillsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,597 approved reviews, newest moderated first
Amazing customer service and prices.
By customer
Response from Refills· Nov 22, 2025
Thank you for your feedback! We’re so glad to hear that you’re happy with both our customer service and pricing. We appreciate your trust in Refills.com.
Incredible contact with Taylor to help get me started, website and application submission was easy to understand and submit. The response time was so quick along with the shipping and receipt of my medication - i am so impressed and happy to be a new and forever customer.
By Lenzi
Response from Refills· Nov 22, 2025
Thank you for sharing such a wonderful review! We’re thrilled to hear that Taylor made getting started so smooth and that the entire process—from the website to approval to delivery—was quick and easy for you. It means a lot to have you as a new and long-term customer, and we’re excited to support you on your journey.
Fats shipping, easy communication and the portal is easy to use. Great customer service
By Chana
Response from Refills· Nov 22, 2025
Thank you for your review! We’re glad to hear that your shipping experience was fast and that communication and the portal were easy to navigate. We’re happy our customer service team has been able to support you well.
Prompt, efficient, and accurate customer service support.
By Temeca
Response from Refills· Nov 22, 2025
Thank you for sharing your experience! We’re so glad to hear that our team has been prompt, efficient, and helpful throughout your journey. It means a lot to know we’ve been able to support you well along the way.
Easy to use and quick response.
By Angie
Response from Refills· Nov 22, 2025
Thank you for your review! We’re happy to hear that the service was easy to use and that you received quick responses from the team. We appreciate your trust in Refills.com.
Site was easy to navigate and customer service was responsive and friendly.
By licia
Response from Refills· Nov 22, 2025
Thank you for sharing your feedback! We’re glad to hear that navigating the site was simple and that our customer service team was friendly and responsive. We appreciate you choosing Refills.com.
Quick delivery. They sent pure terezeptide. The price was affordable.
By Billie
Response from Refills· Nov 22, 2025
Thank you for your review! We’re glad to hear your order arrived quickly and that you’re happy with the quality and pricing of your medication. We appreciate your trust in Refills.com.
From the moment I was approved to I have my medication in hand was probably 3 days or less. Much better experience than others that I have tried. I hope to continue with this company decent price and I've lost 20 lbs Thank you so much!!!!
By Stacy
Response from Refills· Nov 22, 2025
Thank you for sharing your experience! We’re so glad to hear that everything moved quickly for you and that this has been a better experience than what you’ve had elsewhere. It’s wonderful to know you’re already seeing great results, and we appreciate your trust in Refills.com.
