Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,597 reviews
RefillsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,597 approved reviews, newest moderated first
Easy access to the product page, easy to use. Staff was very helpful p full and considerate.
By Doreen
Response from Refills· Oct 6, 2026
Thank you for taking the time to share your feedback and for choosing Refills. We're glad our website was user-friendly and that our staff provided helpful, considerate service!
Love them, trustworthy and on time.
By Ashley C.
Response from Refills· Oct 6, 2026
Thank you so much for the review! We’re thrilled to hear that you find us trustworthy and reliable. Thanks for choosing Refills—we truly appreciate your support!
Amelia was very helpful. She followed up with me after our initial phone conversation, just as she said she would.
By Dana W.
Response from Refills· Oct 6, 2026
Thanks for choosing Refills! Amelia is fantastic, and we're so glad she gave you great, reliable follow-up support. We truly appreciate you taking the time to share!
Jordan was amazing! I had made a mistake with my shipping address and she was able to quickly fix it for me, get it updated, and shipped out in a timely manner. She really put the service in customer service!
By Thea
Response from Refills· Oct 6, 2026
Thank you for your wonderful feedback! We’re delighted to hear that Jordan was able to quickly assist with correcting your shipping address and ensure your order was updated and shipped in a timely manner. We truly appreciate you recognizing her commitment to providing exceptional customer service. We’ll be sure to share your kind words with Jordan!
Lucas was very patient and proffessional my phone call expérience was very postive.
By Barb
Response from Refills· Oct 6, 2026
Thank you for taking the time to share your feedback and for choosing Refills. We're glad Lucas provided patient, professional service and look forward to helping you again in the future!
Good support
By Nick P.
Response from Refills· Oct 6, 2026
Thank you for the review! We’re thrilled to hear you had a great experience with our team. Thanks for choosing Refills—we truly appreciate your support!
Very helpful and quick
By Haley B.
Response from Refills· Oct 6, 2026
Thank you so much for the review! We’re thrilled to hear you received fast, helpful service. Thanks for choosing Refills—we appreciate you taking the time to share!
Minnie was very informative and helpful setting up the prescription subscription
By Colton C.
Response from Refills· Oct 6, 2026
Thank you for taking the time to leave a review and for choosing Refills. We're glad Minnie provided knowledgeable, helpful service for your prescription setup, and we look forward to supporting you!
