Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,597 reviews
RefillsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,597 approved reviews, newest moderated first
Quick, informative and communication was clear.
By Carlin
Response from Refills· Jun 8, 2026
Thank you so much for your kind feedback! We’re thrilled to hear your experience was quick, informative, and that communication was clear throughout the process. Providing a smooth and supportive experience is exactly what we strive for. We truly appreciate your trust and support.
It was simple and straight forward. No hidden cost, unlike a few other sites.
By Hollie S.
Response from Refills· Jun 8, 2026
Thank you so much for your kind feedback! We’re thrilled to hear you found the process simple, straightforward, and transparent. Providing clear pricing with no hidden costs is something we take pride in. We truly appreciate your trust and support.
Smooth experience all around. The platform works well, updates are consistent, and the service feels dependable.
By Tyler S. G.
Response from Refills· Jun 8, 2026
Thank you so much for your kind feedback! We’re thrilled to hear you’ve had a smooth experience and that you’ve found the platform reliable, the updates consistent, and the overall service dependable. We truly appreciate your trust and support.
Good overall service. Ordering was straightforward and delivery arrived within the expected timeframe. No complaints from my side.
By Naomi
Response from Refills· Jun 8, 2026
Thank you so much for your kind feedback! We’re glad to hear the ordering process was straightforward and that your delivery arrived within the expected timeframe. It’s wonderful to know your experience has been smooth and hassle-free. We truly appreciate your trust and support.
My experience with Refills has been great, no complaints. I always get my medication in a timely manner and any time I've had a question, I get an answer in a reasonable amount of time. Recently, I noticed the cost of my next shipment had jumped back up to the pre-sale price. I asked my contact, Eric, via text and he had it sorted out and back to the old price by the next day.
By Tara L.
Response from Refills· Jun 5, 2026
Thank you so much for your thoughtful feedback! We’re thrilled to hear that your experience with Refills has been consistently positive and that your medications have arrived on time. We’re especially glad Eric was able to quickly assist with your pricing concern and get everything resolved for you. Providing responsive support and a smooth patient experience is what we strive for every day. We truly appreciate your trust and support.
The process was easy and I was able to message directly with the doctor.
By Konstance F.
Response from Refills· Jun 5, 2026
Thank you so much for your kind feedback! We’re thrilled to hear the process was easy and that you were able to communicate directly with your provider when needed. Providing convenient access to care and support is exactly what we strive for. We truly appreciate your trust and support.
Great service! Reliable delivery! Eric checks in with me to ensure all my needs are met.
By Jamie J.
Response from Refills· Jun 5, 2026
Thank you so much for your kind feedback! We’re thrilled to hear you’ve had a great experience with our service and reliable deliveries. It’s wonderful to know that Eric has been providing the support and follow-up needed to ensure your needs are met. We truly appreciate your trust and support.
Meds came quickly, they were accurate...I used zepbound previously and found this company offering a better deal...took a chance and haven't regretted my choice!! I believe the medication is amazing receiving works better than zepbound
By Jean Nickles C.
Response from Refills· Jun 5, 2026
Thank you so much for sharing your experience! We’re thrilled to hear your medication arrived quickly and accurately, and that you’ve been happy with your decision to choose Refills. It’s wonderful to know you’ve had such a positive experience with both the value and your treatment results. We truly appreciate your trust and support, and we’re honored to be part of your wellness journey.
