Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
Reach MobileSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans
Reach Mobile (reachmobile.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
499 approved reviews, newest moderated first
Reach has a fast friendly support team who never kept me waiting or lied to me.
By Jack
Response from Reach Mobile· Nov 7, 2023
This is great to hear! We are happy to see tech was able to resolve your issues and we hope you continue to enjoy your Reach service!
Rajid Mashid helped me through getting my SIM up and working. Everything went completely smoothly and there were no problems whatsoever.
By Rebecca E.
Response from Reach Mobile· Oct 24, 2023
Welcome aboard Reach! We appreciate you joining our services :) Let us know if you may have any questions!
Excellent customer service. Quick and made sure that our problem was solved.
By Dan
Response from Reach Mobile· Oct 24, 2023
This is wonderful to hear! Thank you for the kind review.
Good price and good customer support via chat.
By Rebecca
Response from Reach Mobile· Oct 5, 2023
We appreciate the kind words, thank you!
Majid Rashid resolved my issue and was very nice and patient
By Courtney R.
Response from Reach Mobile· Oct 5, 2023
Awesome! Our representatives sure do set the bar high for Customer Service standards!
Sonia was very helpful, got me up and running in no time. I appreciated her patience and politeness.
By Megs
Response from Reach Mobile· Oct 5, 2023
This is great to hear! Thank you so much for the kind review!
Medhav walked me through the switch from Reach Verizon to Reach T-Mobile. Competent and patient. We needed to change so we could get international coverage where we were traveling. BIG fan of Reach. Good service and good price and they do good.
By LE G.
Response from Reach Mobile· Sep 26, 2023
That's amazing to hear! Safe travels on your future endeavors!
I always get great customer service from Reach. Today, the service from Zakir was no different. He was very knowledgeable and helpful. I am very grateful for the outstanding service he provided!
By Michael M.
Response from Reach Mobile· Sep 19, 2023
We appreciate the kind words, thank you! We are happy to see Zakir was able to resolve your issues and we hope you continue to enjoy your Reach service!
