Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
Reach MobileSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans
Reach Mobile (reachmobile.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
499 approved reviews, newest moderated first
Pavitar was good at problem solving and figuring out what went wrong. They communicated clearly. They tried multiple things and stayed focused on it until it was fixed.
By Kendall P.
Response from Reach Mobile· Apr 4, 2024
We are happy to see Pavitar was able to resolve your issues and we hope you continue to enjoy your Reach service!
Rishabh The customer service rep was terrific and very well trained. He helped me settle my account problem in a friendly and professional manner. Would recommend people to consider Reach Mobile if they value excellent customer service.
By Walter H.
Response from Reach Mobile· Apr 4, 2024
Wow, thank you SO much for such a kind review! We hope you continue to love your Reach Mobile services!
They were tireless in fixing my problem and kept me informed as to their progress.
By John M.
Response from Reach Mobile· Mar 21, 2024
This is great to hear, thanks for the review!
Sonam was incredibly helpful and professional. I wish all service interactions were this positive. Give this woman a raise!
By Emily
Response from Reach Mobile· Mar 21, 2024
Wow, thank you SO much for such a kind review! Our representatives sure do set the bar high for Customer Service standards!
Good company very helpful customer service and best prices around
By Ace
Response from Reach Mobile· Mar 7, 2024
We appreciate the kind words, thank you!
Excellent customer service representative, it was a great consulting experience, he solved the problem I had, very patient and responsible, he should be a supervisor of your company.
By ANDY R.
Response from Reach Mobile· Mar 7, 2024
We hope you continue to love your Reach Mobile services! Our representatives sure do set the bar high for Customer Service standards!
Fast, really fast customer service.
By Selman Yasir S.
Response from Reach Mobile· Mar 7, 2024
Thank you so much for the review!
Very Patient with me, but fortunately got disconnected before setting up voicemail. When I dial '1' it says wrong number and mailbox is full. I just set up this number!
By Skip S.
Response from Reach Mobile· Feb 15, 2024
Thank you so much for the review! No matter the day, our team is always there to help.
