Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
597 reviews
QuarqSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices.Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.
Quarq (quarq.com) has 597 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 10 reviews with 2 stars · Clear filters
battery is always empty upgrades are failing on some devices; iOS on tablet did not work life streeming to garmin was not pairing so Im not using it anymore which is a pitty
By Willem N.
Response from Quarq· Oct 26, 2017
Hi Willem, Have you had the opportunity to reach out to us for any troubleshooting? We would be happy to go through a few things with you that might improve your experience. We can be reached via email at [email protected] or by phone at 1-800-660-6853.
My Quarq powermeter was installed on my new Cervelo P5 late in 2016. From the beginning it had issues with calibration and "eating" batteries, which would last less than a month. Finally it failed during an IM 70.3 race. I took it back to the shop where I bought it for service per the warranty. Their service was great. They gave me a "loaner" while my PM was in the shop but unfortunately it took 2 months to get my PM back from Quarq. It's worked fine since but the initial experience was less than stellar.
By Tony R.
Response from Quarq· Oct 26, 2017
Hi Tony, Your feedback is appreciated. We are sorry to hear of the problems you had when you first got your power meter and of the slow service you received while trying to get the issues fixed.
