Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 3,450 reviews with 5 stars · Clear filters
One word.. Painless. During a time when I am so worried about my poor dog's Healthcare and stressed about how can i protect him and give him the life he deserves and you see the costs from the vet, Pumpkin gave me some relief and let me think about my dog and not financial burdens from vet bills.
By David
I have insurance for my dog on another platform and literally nothing is ever covered. Pumpkin has been great about accepting claims and our cat is definitely safe with this plan!
By Kristie De M.
Pumpkin Insurance has always come through for me & my pet. It has been an easy process to file claims and the reimbursement comes quickly. I highly recommend Pumpkin Insurance.
By Julia
Immediate review and approval of claim. Refund payment received within days. Outstanding response time and excellent coverage.
By JM
everything...easy peasy! :)
By ts
The online claims process is so simple and I had my check within a week. The actual claim processed in 10 minutes, but I get a paper check so the extra time was USPS. It was so nice to know I had coverage when my dog was seriously ill
By Heather
Super quick with claims , easy to submit
By Melissa
When my dog needed to go to the ER, immediate panic set in. She was collapsing for no reason and doing so repeatedly. I am so thankful that I have pumpkin and care credit. I was able to work with the ER and get everything paid and then pumpkin reimbursed me within a week. The amazing, Ciara with customer care in the claims dept was so kind and helped me through trying to figure out the pumpkinNOW settings outside of business hours so I could get my dog back from the ER. I am beyond grateful for their help.
By Autumn
