Pumpkin is a lifesaver
Pumpkin is a lifesaver! I think that pretty much sums it all up.
By Danny Gonzalez S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Pumpkin is a lifesaver! I think that pretty much sums it all up.
By Danny Gonzalez S.
Very prompt review of my claims. Very prompt payment in accord with the policy. Can't ask for more.
By Denis
I wasn't sure what I was expecting. Probably the same bs that other insurance companies do to you when you file a pet claim. However, this was not the case. I filed a claim and within 25 minutes they had paid out exactly what I was paying them to do. My full reimbursement amount minus the deductible was paid within minutes without the back and forth. I uploaded the vet documents, wrote up what happened, and let it do its thing. Got my refund into my bank account. Fastest and most amount I've ever gotten back percentage wise from any of the other pet insurance companies. I would 100% recommend them to everyone going forward with how easy the process was to receiving the money.
By Jasmine
Super fast payment
By Lisa
Easy to use, refunded fairly quickly. No wait time on wellness appointments!
By Sara
Pumpkin is one of the best companies I have ever worked with. The claim process is amazingly perfect. My reimbursement was deposited to my account within 48 hours. Fantastic service. Communication is always clear, swift and always easy to understand. Thank you.
By LAURIE
It was so easy to submit the bill and I couldn’t believe I was paid the same day! I have shared this on all my social media.
By for your O.
Awesome customer service
By v V.