Well, done…
Answer my questions with professional knowledgeable, and patient
By CHRISTINE L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Answer my questions with professional knowledgeable, and patient
By CHRISTINE L.
Pumpkin has great rates, quick claim turnaround and excellent customer service. I have been very impressed over the past few years.
By Bree C.
Helps me a lot to keep my dogs going strong!!! Every customer service person working here too are Perfect!!!
By Lisa C.
Great customer service. Quick turnaround on claim updates and payouts!
By customer
I was impressed with the ease and simplicity of filing a claim, I was led through the process from start to finish. Claim was processed in literally minutes and was deposited in our account. Pumpkin made a bad injury a lot easier to deal with and I would highly recommend for any pet owner.
By Denny D.
Service was amazing!
By Daniel
While I was focused on taking care of my injured pup, Pumpkin was hard at work on my claim. Start to finish was 10mins...words cannot express how wonderful it is to have someone in their corner during a difficult time! Thank you!
By Maggie S.
I have been with pumpkin for over 2 years now. They are wonderful to talk to about anything about my dog. They are very prompt on sending me back any covered expenses they cover. I recommend Pumpkin to anyone looking for coverage for their pet. They are absolutely amazing!
By Deborah