Quick return...payment.
Quick return...payment.
By JoEllen
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 3,450 reviews with 5 stars · Clear filters
Quick return...payment.
By JoEllen
Resolution was quick and refund was even faster.
By customer
It is easy to submit claims. I am pleased with the refunds. Those are the reasons we decided to renew.
By customer
It was easy to get help filing a claim when I needed it, and the refund was quick. Pumpkin is the best pet insurance we've ever had.
By Louise
I filed a claim by mail for my dog as soon as they received my information they sent back a text/email saying they’re on it. As soon as they processed the claim checks were mailed out. I thought the process was done in excellent turn around time! Thanks Pumpkin!
By Robin
Fast claim processing. Honest answers when you call.
By Joseph A.
Prompt & efficient
By Brian
How fast the claim was processed.
By Shawn Danielle J.