Product is very good quality and my…
Product is very good quality and my cats seem to like it
By Dawn
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
88 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Create a comfortable, healthy and environmentally friendly litter box for cats. Let cats enjoy a more comfortable life.
Ptlom (ptlom.com) has 88 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
88 approved reviews, newest moderated first
Product is very good quality and my cats seem to like it
By Dawn
Incredible machined stainless steel! Cat is loving his new facilities - I love how high it is and won't hold odor! YAY!
By Dana
Excellent return policy
By Sheila S.
Works well on keeping litter in. Big enough for my 3 year old cat that ways about 10lbs
By yanelli G.
Response from Ptlom· Oct 27, 2025
Hi, Thank you for leaving your valuable review! Your recognition is a great motivation for us to keep improving. Your comments will also be very helpful for many other customers. We wish you and your cat all the best!
Quick delivery and great product!
By Harris B.
Response from Ptlom· Oct 27, 2025
Wow! 🎉 We are absolutely thrilled to hear that you are happy with both the shipping speed and the product! Thank you so much for your support. We hope this stainless steel litter box provides a smooth and pleasant experience for both you and your beloved cat!
The product is good and the customer service is great. The litter box is as advertised and has a ton of useful parts - it is pleasantly high quality and affordable. I also ordered the wrong size and was able to replace it with a smaller one. I was grateful for their responsiveness.
By A C.
Very hard to talk to a real person, but after a few weeks got problem resolved.
By Cheryl E.
Response from Ptlom· Oct 27, 2025
Thank you for your patience and persistence! We are very glad that we were finally able to resolve the issue for you. We truly value your feedback and want to assure you that our email support is handled by real people. We are committed to ensuring that, in the future, customers can get faster and easier after-sales service.
Great product. Fast delivery.
By Wilford G.
Response from Ptlom· Oct 27, 2025
We are absolutely delighted to receive your positive review! 😊 Thank you for choosing us and for enjoying the quality product and fast service we provided! We look forward to your next visit!