Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
88 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Create a comfortable, healthy and environmentally friendly litter box for cats. Let cats enjoy a more comfortable life.
Ptlom (ptlom.com) has 88 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
88 approved reviews, newest moderated first
Recently replacing all our stinky plastic litter boxes with the steel. I like the higher sides and smooth surface which makes it easier to scoop. Fast delivery, good price and easy ordering. I’m pleased.
By Rosemary
I love the litter box. I would have liked it more if the stainless steel base were taller. It’s good for my female cats - but not for my male kitty.
By Tosca
The ordering process was very easy. Received the product within a couple of days! The product was lightweight and easy to assemble. Best part no more cat urine smell. Love it and would highly recommend this product!
By Ralph Lindamood J.
Fur v Babies are happy wonderful choice very nice deal!!
By Derlois W.
I never received my litter box. I ordered it a month ago. It was supposed to come with a top.
By Janet F.
Response from Ptlom· Apr 2, 2025
Hello, we have received your feedback. You may not have received the package because it was lost during transportation. You can provide us with your order number and we will resend it to you free of charge.
Very nice boxes
By Michael Stephen M.
I emailed the company about the latch on the litter box not staying latched the very first day of use. I asked for a replacement but have not been contacted by this company. Very disappointing. Will not purchase from ptlom again.
By Deborah O.
Best litter pan ever. I sift through the litter daily, but I have been able to NOT change the litter in over a week. Unlike plastic, the stainless steel does not hold the odor. The only thing wrong is not having a tall enough lid.
By Janice H.
