Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
647 reviews
Homebridge (formerly Prospect)Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homebridge is a leader in home lending. Our experience and expertise enable us to make the mortgage process faster, easier and more understandable for you. We are focused on making your entire experience a positive one; from loan origination through servicing. These Homebridge Reviews allow us to stay honest, and alert to our customers' satisfaction.
Homebridge (formerly Prospect) (prospectmortgagedirect.com) has 647 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
647 approved reviews, newest moderated first
Extremely professional, they were knowledgeable in all aspects of Mortgage! They helped my family understand both sides of Mortgage Sales & did not try to hide facts, dilute words or make decision for us. Great Organization glad I was able to work with everyone there!
By William Y.
OUR EXPERIENCE DURING THE WHOLE PROCESS EXCELLENT WE REALLY RECOMMEND TO ANY PERSON .
By Ismael A.
We ran into a closing snag due to Prospect's computer issues, so we were unable to close on time (end of April). Because of his experience, Brandon Dominguez resolved the issue timely and professionally. He came up with a wonderful solution. Not only did he make our closing happen, we are not due for a mtg. payment until July 1st! By not closing on time, it actually worked out in our favor! We were able to skip 2 mtg. payments instead of one payment, and brought less cash to the table! This is the 3rd loan that we have had processed with Prospect and Brandon. Brandon always provides us with stellar customer service! Thank you.
By Ruby H.
The underwriter had many follow-up questions regarding the loan application. The loan officer worked hard to satisfy the underwriter to get the lone finally approved.
By Neal A. C.
The one thing I value in situations like this is communication. Making sure I am always up to date on the progress is what I love!
By scott
Ronnie has been on the island for over 20 years and in the business for over 20 years as well. She is very knowledgeable about how to get a mortgage closed and is fantastic at helping the client find the best option in mortgage for them. I have done several transactions with her and they have all been great experiences.
By Julie W.
I have worked with Julie and Dana on my initial purchase loan and made a mistake of going to Lending Tree (or one of those website things ) for my refinance. Fortunately - it fell through, so when Julie told me she can help me - I went for it. BEST DECISION EVER! I was not only able to refinance at a great rate, I had major loans paid off and have now a manageable budget!!! I really love these ladies - and won't ever go elsewhere for my home loan needs !!!
By Irene N.
Tefney Hannan is by far the best Loan Officer ever. We were under the gun to get our mortgage funded or we would loose our Earnest Money. She was brought in at the last minute and got the job done with a couple of days to spare. I don't think anyone could have done it any better. She is very efficient and also very nice. A pleasure to work with.
By John U.
