Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
748 reviews
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Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.
Promdressshop (promdressshop.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
748 approved reviews, newest moderated first
I would recommend this site for anyone looking for a prom dress! I recieved the correct dress in mint condition and it was packaged very neatly. The only thing I didn't like was that it took 10 days to ship, but I recieved it in about 4 days.
By Abby
They where so fast and my dress came in perfect. I actually ended up saving about $100 on the dress I got by ordering it here.
By Morgan M.
Great prices shipping was good and dress is beautiful!! Love this site no scams just excellent!
By Tynesha W.
It is so hard to order the right size dress over the Internet without trying it on. The sale dress we ordered was too tight and I called for store credit the day it arrived so I could order another dress for my daughters prom and they said I had no options to return the dress. I now have a brand new dress that doesn't fit anyone, and I had to go out and purchase another for my daughters prom. I will NEVER do business with this company again. (Prom Girl let me return a wrong sized sale final dress for my older daughter last year without any problem.)
By L.Greenwood
I was happy to see my dress delivered with care and attention to its delicacy , as well as rather quickly after my order and perfectly corresponding with the estimated date of delivery.
By T B.
Slightly tentative ordering a dress on line. The experience was quick and painless. The dress was gorgeous. Sadly, it was too small and we didn't have time to order another, our fault not theirs. They were quick with response and helpful with return. If I ever need another formal, would not hesitate to try prom dress shop again.
By ashley G.
I loved loved my dress. It looks amazing and fits perfect. Thank you
By Armine M.
Was able to get a different size shipped out right away!!!
By Elizabeth C.
