Love this website. Quick and easy to work with.
I have used promdresshop for several orders. I have had to return once and they were great. Just wish the time to return was longer.
By Aprile G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
748 reviews
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Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.
Promdressshop (promdressshop.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
748 approved reviews, newest moderated first
I have used promdresshop for several orders. I have had to return once and they were great. Just wish the time to return was longer.
By Aprile G.
Great quality fast shipping
By Lakeisha S.
The blush gown I picked did run a tad small, but overall a great experience with promdressshop.com, received packaged very well, and in a timely manner. I wish I could have read more reviews on the dress specifically so that it might have helped with the size I chose, but that was a mistake on my part not the company's.
By Aaren C.
Dresses were authentic. One arrived in wrong size. Had to have altered due to time constraints. One had at least two tears. Somewhat disappointed in a 600 dollar dress. Shipping was fast since I paid eXtra
By Me
Dress fit perfect and customer service was very helpful and friendly
By Td
Fast shipping! Dress is exactly has pictured
By Lily J.
The dress was exactly as it appeared on the web-site. Great quality and fast delivery. We were thrilled and will definitely order from Promdressshop.com again!!
By Georgia S.
Prom dress shop was excellent to work with returned first dress it did not fit properly. They were quick in giving me a credit to apply to this new dress. Prompt shipping. Will go back!
By Mindy