Progressive DeskReviews of progressivedesk.com

Excellent product, and, prompt and personal service via telephone did NOT disappoint! Very helpful staff.

It was good. It was good, it was good

The actuators worked in an acceptable manor. The controls, on the other hand, did not work at all and there was little to no documentation available through the website or support. Had to return two control boxes and still don't have a solution from the company. I literally had to build and program my own controller. It seems like they are a reseller as opposed to a manufacturer, which is fine, but it limits the support they can provide. 10/19 Update - To clarify, my review stems from purchasing synchronizer boxes that were not functional. One arrived and provided a hall effect error code that could not be diagnosed by the tech support. A new unit was sent to replace the faulty box. The new unit was also exhibited the same fault. The staff I dealt with were extremely courteous and helpful, but the hardware I purchased was flawed.

I love this desk! (Now that it is finally put together, that is.) The plusses predominate with Progressive (excuse the ultra-alliteration). The initial response to my queries about some of the specifics of cost, the right configuration, and specifications was quick and helpful. I was sent a link to spec details and illustrative drawings and given an email with an address to contact if I had further questions. My subsequent phone call was answered quickly by someone understandable (I'm 65 and have hearing loss). That representative was cordial, patient, knowledgeable, and matter-of-fact, and identified what would come with the desk and what would not, so I knew pretty well what to expect. When the desk and its parts arrived (five boxes with desk, frame, and accessories - and HEAVY), there were no surprises. The order was filled exactly as I intended. I originally back-ordered the desk about 2 months out, and the delivery came the week they originally stated it would. The only criticism I have, and the reason I gave 4 stars instead of 5, is because the directions are minimal and do not provide crucial guidance in how to measure and arrange the desk components to fit particular configurations. Not being experienced or adept at fitting things together spatially and making too many assumptions about how it would fit together, I had to re-do parts of the frame once and re-configure frame components almost completely after I realized the predrilled holes underneath the desk tops would not match up with how the frame was aligned. It wasn't that the directions were wrong, they were just too general for a layman like me, and I presume many people who work at a desk most of the day. Progressive should really have a few different detailed steps for how different configurations of the frame can be constructed. The desk itself is beautiful and the surface very smooth. It works very well and can be programmed and re-programmed easily for 2 different heights. I am more than happy with it now that it is together and functioning. It was well-worth the cost, given the quality of the product and and the customer service, especially if you, like I, spend hours daily behind a desk.

That product is amazing and the customer service is super knowledgeable when you need them. Great company.

UPS damaged the table lift package and had to be sent back twice so it was a literal nightmare actually getting the desk. The desk is great, I just wish I could have had everything on time and not weeks later than expected. *This was not an issue with progressive desk, their customer service was very helpful. Carelessness seems to be a frequent problem with all shipping couriers right now for some reason.

Insightful advice helped make my project a success ... I'll send pictures.

I love my Progressive desk! I was starting a new job working from home and felt investing in a proper desk was a worthy investment. 5 months later I can tell you this desk was worth EVERY PENNY!! I love desk! My only regret is not having bought one sooner!