Progressive DeskReviews of progressivedesk.com

NO RESPONSE from emails and phone calls - phone just hang up. This company is a scam-style company. Do NOT trust anything on the website, they will attempt to steal info and will not ship products. Other reviews that are positive are paid for by the company. What a shame.

I never received the my order.

Not easy to put together. Poor diagram explanations. Poor parts labeling. Material quality is shoddy and not worth the asking price.

Do not buy this product. I am now having to fight with this company once again as the motors in the legs went out again (2nd time). The first time was the week I bought it, and now again. The product is obviously not well constructed and I would advise you to buy from someone else. I informed them a week ago of this issue and I have had zero correspondence back from them, so naturally I had to call them back to talk with someone that has no prior knowledge and asked me to email them again. This is ridiculous and I would advise you take your business elsewhere.

To many emails. Most people do not want to deal with you after the fact.

Let me start out by saying the desk is great. Easy to put together, great quality, heavy, sturdy, it will last forever. The problem was with shipping and an unkept promise. I received the desk, which was too heavy for the box it was shipped in. Parts were missing. Instead of reshipping just the needed parts, they shipped an entire new base. Again the desk base was too heavy for the box and even more parts were missing. Fortunately the parts I needed were still in the 2nd box. I used what I needed and had the remainder sent back. The company told me they were going to give me a 10% refund, which they never did.

Arrived broken twice. Cancelled the order. Their customer service didn't seem to care.

I received my new desk and the frame was bent and the frame stickers were worn off. The frame looked used- I contacted the customer service number and sent multiple pictures and emails. Also the black grommet was used and had drill marks on the side. Customer Service Rep ( Stanfield) gave me 15% of on the frame and Progressive claimed it was shipping damage however the box was undamaged and the metal was bent. Also they shipped out a new Grommet to replace a used one that was sent to me. I did not expect all the major hassle with the desk and sending many pictures and emails. Personally when you purchase a high price desk from reputable company- I should not have been shipped out questionable items and not given any real discount for my time and hassle! Buyer beware when you unbox their items!