Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Premium Parking - United StatesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
414 approved reviews, newest moderated first
The agent was polite and professional. She solved my problem easily. Overall, it was a good experience! Martha Lou Roberts
By Martha Lou R.
Response from Premium Parking - United States· Apr 10, 2026
Amazing review. We sincerely appreciate your feedback!
I had a minor hiccup with my parking and had to file a dispute. Cynthia helped me resolve the issue quickly and easily. Great service !!!
By Kevin H.
Response from Premium Parking - United States· Apr 10, 2026
Amazing review. We sincerely appreciate your feedback!
I paid my parking on a machine located in the parking spot but i didnt get my receipt, i called customer service and Leo Abundo help me to get it on my email, great help from Leo!
By Josue
Response from Premium Parking - United States· Apr 10, 2026
Amazing review. We sincerely appreciate your feedback!
My problem was resolve quickly and easily thanks to the help I received from your agent Cynthia Alagao
By Larry W.
Response from Premium Parking - United States· Apr 14, 2026
Thank you for the review! Your feedback means a lot to us.
Ryne Carpenter Was very professional and help clear a problem I had with an invoice.
By Family T.
Response from Premium Parking - United States· Apr 14, 2026
Thank you for the review! Your feedback means a lot to us.
Noel! I am so thankful for him and his customer service! He graciously confirmed and addressed all of my concerns!
By Ebbs
Response from Premium Parking - United States· Apr 14, 2026
Thank you for the review! Your feedback means a lot to us.
The Agent. Was very help about sending the link Thank you 😄
By Tamara W.
Response from Premium Parking - United States· Apr 14, 2026
Thank you for the review! Your feedback means a lot to us.
I had an incredible experience with Princess. She was kind, a great listener, and helped me with my questions. If someone can just give her a big high-five, that’d be great. She went above and beyond to help me & I appreciate her so much.
By Kelly M.
Response from Premium Parking - United States· Apr 14, 2026
Thank you for the review! Your feedback means a lot to us.
