Premium Parking - United StatesReviews of premiumparking.com

Leo (customer service) was a great help. Early I had disputed a parking ticket that was reduced. I had been told to wait a few days for invoice to be cahanged and then pay it. I was traveling and by the time i returned, a late fee was added. Leo removed the late fee and took my payment. He was helpful and kind and a pleasure to interact with.

Very friendly and easy to work with. Representative obviously has conflict resolution skills. Thanks , David Kraft 206.380.4444

Cynthia has great customer service skills. She's also very knowledgeable of the Premium Parking Services and processes. She handled my request very quickly.

The young lady was very patient and understanding of my situation. She was able to rectify the matter, and did not make me feel like an idiot. Thank you for being so courteous.

I spike to Harvey twice in two days. Not only answered my concerns, but proactively gave me the direction I needed . He is aware of how your service works and is a great benefit to your operation.

Anne at Premium Parking was wonderful. I called her with sort of a complicated issue and she listened carefully and empathetically and resolved my issue (over the weekend I might add, which added some challenges). I am genuinely safer today than I was a few days ago because of her. Would exceed five stars if I could.

Agent was kind and able to correct my issue. I had a hard time understand her speech and she had a hard time understanding me. Still got it done but much repeating and letters took time. Wouldn’t hesitate to use them again for parking.

The sign-up process was easy, and the customer service was efficient and timely. I contacted them several hours before a show to clarify something, and the agent, Max, replied quickly and was extremely pleasant. He answered all my questions and offered any assistance he could give. Thanks, Max!