kimberly was very helpful in resolving…
kimberly was very helpful in resolving my issue
By Kym Green S.
Response from Premium Parking - United States· Apr 14, 2026
Thank you for the review! Your feedback means a lot to us.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
414 approved reviews, newest moderated first
kimberly was very helpful in resolving my issue
By Kym Green S.
Response from Premium Parking - United States· Apr 14, 2026
Thank you for the review! Your feedback means a lot to us.
First call AI hung up on me. Asked for representative/agent next time and the live person helped me right away. Sent photo of plates via email and the error was corrected - no hassle. Thanks to real person!
By Susan S.
Response from Premium Parking - United States· Apr 13, 2026
Excellent review. We sincerely appreciate your feedback.
Excellent handling
By Mack S.
Response from Premium Parking - United States· Apr 13, 2026
Excellent review. We sincerely appreciate your feedback.
Received excellent customer service from Kimberly, was a pleasure speaking with her. She made the experience a 5 star plus experience
By Roger D.
Response from Premium Parking - United States· Apr 13, 2026
Excellent review. We sincerely appreciate your feedback.
I got my dates mixed up when I pre-paid for parking. I called customer service, and it was taken care of quickly. The representative was kind and very efficient.
By Holly F.
Response from Premium Parking - United States· Apr 13, 2026
Excellent review. We sincerely appreciate your feedback.
Sharmaine was very helpful and efficient! She did a great job
By Kirsty L.
Response from Premium Parking - United States· Apr 10, 2026
Amazing review. We sincerely appreciate your feedback!
Kimberly did a great job resolving a minor problem i had. She truly is a great Ambassador for Premium Parking.
By Jerry
Response from Premium Parking - United States· Apr 10, 2026
Amazing review. We sincerely appreciate your feedback!
Noel, was so helpful and very knowledgeable, he was 10 Star!! The best!!
By charlie
Response from Premium Parking - United States· Apr 10, 2026
Amazing review. We sincerely appreciate your feedback!