I loved my experience with Premium …
I loved my experience with Premium Mortgage! They are very pro-active in getting a home loan work for people! I wouldn't have my home if it wasn't for Premium Mortgage!
By Clifford F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
792 approved reviews, newest moderated first
I loved my experience with Premium Mortgage! They are very pro-active in getting a home loan work for people! I wouldn't have my home if it wasn't for Premium Mortgage!
By Clifford F.
Just ok. We stayed the cash we wanted to put down do decrease monthly payments. Ultimately, the equity in our sale was way underestimated and lot less was required at closing than what we initially stated we wanted to put down.
By Anonymous
Sincere, honest, accurate and quick to respond. They always get back to answer your questions quickly and they educated us in the procedures, with easy to use terms we could understand. They would even call to update us frequently, so we were never waiting and would wondering.
By Eric H.
Awesome!! Great people to work with, we were struggling with a different company to get financed then priority mortgage was suggested, so happy they were!
By Randolph P.
A simple and pleasant experience with our first home buying experience. Amy and company were fantastic to work with.
By John R.
Premium Mortgage was great and processed my loan as promptly as able. The communication could be improved. I was new to this process and felt that more communication would have been helpful. Overall they did a great job! Thanks Premium Mortgage!
By Kathleen D.
It was an excellent experience during a stressful time. the people were great.
By Valerie P.
Premium made the home buying process easy!
By Halls