Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
319 reviews
Praesidus WatchesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Through our watches, we aim to bring the spirit of our brave soldiers to the new generation of military history enthusiasts so they can keep telling these stories into the future.
Praesidus Watches (praesidus.com) has 319 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
319 approved reviews, newest moderated first
I love my new A11 LMUV watch. It was a great idea to use dial made from old Willis Jeeps. At one point I had a 1942 Ford Jeep that also had Willis parts added to it. This is why I bought the watch. Keeps good time and easy to set.
By Linda M.
As an Army vet, I ordered one of the personalized Army watches to commemorate my years of service. It is way nicer than I anticipated. The finishing is superb for the price and the quality is wonderful as well. My wife even said it is her new favorite out of all of my watches (and that's saying something). The only negative would be is that there was a slight delay in receiving my piece but, they emailed me to explain what happened and made it right by offering me a genuine leather watch strap to accompany my order. Both of the straps are high quality materials and very comfortable as well.
By James K.
Everithing is allright !
By Eric B.
The watch is wonderful. Thank you very much, Praesidus Team.
By MARIAN-VIOREL C.
Product was returned due to low quality inspection. Back of the watch was misaligned which would require me to get it adjusted at a jeweler. The self winding mechanism would only hold a charge for less than 24hrs. Other watches that are cheaper have a longer runtime than this watch.
By PJ
Love the design of the watch face itself but the wristband left something to be desired. We immediately replaced it with something else as we felt it was more of a ladies style wristband than mens.
By Meagan J.
I love the company concept and product line, especially since it appears to support veteran programs. The watch I bought looks well made and is very interesting. I haven't had it for long but I'm wearing it a lot. The retro metal band is very cool but tends to come unlatched frequently. Maybe partly due to operator error, not sure just yet. In any case, I like it and it looks fantastic! I feel like it was a fair value. kb
By K E B.
Spent 235.00 for the first watch. Battery went dead in about 2 yrs, which is reasonable. Had the battery replaced by a jeweler and watch stopped working in a few months. Spent months arguing my case and after 6 months company sent a new one. Now, in less than 6 months watch stopped. From my point of view the watch is CRAP. I would have been better off with a Timex. Praesidus should be ashamed! So I spent 235.00 for what? Nothing but aggravation. I should get a complete refund.
By Robert N.
Response from Praesidus Watches· Jun 7, 2026
Dear Robert, We're sorry to hear about your experience and understand your disappointment. To provide some additional context, our watches are covered by a 2-year warranty, and when you previously reported an issue with your watch, we honored that warranty and provided a replacement. While it is possible that the replacement watch developed a battery-related issue, and we take responsibility for that possibility, we were not given the opportunity to investigate or resolve the matter before this review was posted. Had you contacted us directly, we would have gladly reviewed the situation and offered an appropriate solution, including a replacement or a full refund if warranted. We have always done our best to support you throughout this process and remain committed to finding a fair resolution. It is also important to note that, despite our recent outreach, we have not yet received the original order information or purchase details needed to locate the initial order in our system. Until we receive those details, we are unfortunately unable to verify the original purchase or process the requested refund. Our team has already contacted you to request this information, and we remain ready to assist as soon as it is provided. We hope that we can help you reach the desired conclusion to your watch’s issue and remain available to assist in any way possible. Praesidus Watches Team
