Great customer service!!
Great customer service!!! Very happy with my purchase!!!
By NSimpson
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
167 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
POPOSOAP is committed to providing a customer with affordable, reliable and practical solar products. Powered by solar energy, free maintenance, no wire, no electrical shock. Bring your garden to life with green and vitality, and new ways to decorate.
Poposoap (poposoapsolar.com) has 167 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
167 approved reviews, newest moderated first
Great customer service!!! Very happy with my purchase!!!
By NSimpson
Pump is very quiet and powerful, just too big for my 30 gallon aquarium.
By Steve B.
I contacted their Customer Service about a problem with one of their units and they responded immediately and then followed up with a replacement unit for me.
By Bill
The customer service is UNBELIEVABLE and FAST. They exceeded my expectations. My light on my pump wasn't working, I reached out and within a couple of days BAM my new light was here. I'm very happy. Thanks again!
By Daniel
Hi- I ordered a solar waterfall pump kit, it came very quickly and I ended having to return it because the place where my pond it doesn’t get enough sunlight. They say they will give me a full refund, and I plan on getting a different one that plugs in to an extension chord. I can’t wait for the new one to arrive!
By Laura
The Post office would not deliver to the address or PO box. Poposoap was extremely helpful in redirectiing the package. The pump works great!
By DJ
I had a part missing part and contacted poposoapsolar and the customer services were really quick and helpful and sent me a part free of charge.
By customer
The sheer adaptable attachments enable me to get a 20yr old fountain back to its glory.
By Rino P.