Great customer service!!
Great customer service!!! Very happy with my purchase!!!
By NSimpson
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
167 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
POPOSOAP is committed to providing a customer with affordable, reliable and practical solar products. Powered by solar energy, free maintenance, no wire, no electrical shock. Bring your garden to life with green and vitality, and new ways to decorate.
Poposoap (poposoapsolar.com) has 167 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 138 reviews with 5 stars · Clear filters
Great customer service!!! Very happy with my purchase!!!
By NSimpson
Pump is very quiet and powerful, just too big for my 30 gallon aquarium.
By Steve B.
I contacted their Customer Service about a problem with one of their units and they responded immediately and then followed up with a replacement unit for me.
By Bill
The customer service is UNBELIEVABLE and FAST. They exceeded my expectations. My light on my pump wasn't working, I reached out and within a couple of days BAM my new light was here. I'm very happy. Thanks again!
By Daniel
The Post office would not deliver to the address or PO box. Poposoap was extremely helpful in redirectiing the package. The pump works great!
By DJ
I had a part missing part and contacted poposoapsolar and the customer services were really quick and helpful and sent me a part free of charge.
By customer
The sheer adaptable attachments enable me to get a 20yr old fountain back to its glory.
By Rino P.
I received the exact pump and waterfall unit that I ordered. It arrived in the time frame that they promised and was packaged well and all parts were included. However, I made a mistake and ordered the wrong size for the waterfall. It was too large for our small pond. I immediately contacted Poposoap and told them of my mistake. They have offered a full refund. Working with their customer service was one of the easiest experiences I've had with any company. I would highly recommend them.
By Carol