Great help with my custom size mantel
They helped me with a custom size and at a fair price and decent shipping time, the mantel looks great over our fireplace
By Roger O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
118 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SHELVESSCULPTURESFURNITURE and KITCHENALL GOODS★ Free Worldwide Shipping on All Orders★ Duties & Taxes Included★ Hassle-Free Returns: Enjoy a 30-day Return Policy—we stand behind our product quality! ★Premium Stainless Steel Furniture and Sculptures from Danville, IL United States
Ponoma (ponomasteel.com) has 118 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
118 approved reviews, newest moderated first
They helped me with a custom size and at a fair price and decent shipping time, the mantel looks great over our fireplace
By Roger O.
Excellent product and service!!
By Ronald H.
Excellent customer service!
By Kathleen J.
The shelf was exactly what we were looking for. Quality of the shelf is top notch and we would definitely recommend Ponoma to anyone!
By William H.
Response from Ponoma· Jan 21, 2020
Thank you for your feedback! Regards, Ponoma
The shelves are beautiful and arrived on time.
By Dan G.
Response from Ponoma· Jan 6, 2020
Hello, Thank you Dan for your feedback. Happy New Year!
They were great To deal with I had ordered a shelve but changed my mind on size they had no problems changing my order. I live the quality and workmanship.
By Maureen H.
Response from Ponoma· Jan 6, 2020
Hello Maureen, Thank you for your review. Yes, we accept it because customer satisfaction is a major predictor of repurchase :) Happy New Year!
Purchased a 52x8x2 matte black stainless shelf and it looks incredible! Took me 15 minutes with the snap toggles. The soundbar will look great...once we get one! Thanks!
By William H.
Response from Ponoma· Dec 30, 2019
Hi William, Thank you for your time and the feedback! Special thanks for the photos of the installed shelf you've emailed us at [email protected] -we've posted it here: https://www.facebook.com/StainlessSteelSpace/posts/2499162173631615 Happy Holidays and best wishes in the New Year!
The shelves were very good quality and happy that shipping and customs is covered for Canadian customers!
By Mustafa T.
Response from Ponoma· Dec 27, 2019
Hello Mustafa, Yes, we cover duties & taxes, moreover, we plan to make shopping with Ponoma more comfortable for our foreign buyers next year. We've signed Contract with big international post service company, and we'll be pay all customs duties and taxes ourselves before delivery. Thank you for your feedback - it helps us to understand customer needs. Happy Holidays!