Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
Great customer service and explanation of coverage. Thank you Michael!
By Liz A.
Response from Plymouth Rock Assurance· Jun 22, 2026
Hi, we're so glad our team could provide great service and clear explanations. Thank you for your feedback!
My agent took his time with me
By SUE T.
Response from Plymouth Rock Assurance· Jun 22, 2026
Thank you for sharing. So glad to hear about your great experience with our team.
It was a great experience.
By MIRELA L.
Response from Plymouth Rock Assurance· Jun 17, 2026
Hi, we're glad you had a great experience. Thank you for sharing!
💯🔨💯💯💯💯💯💯💯💯🔨
By Marvin Mcduffie J.
Response from Plymouth Rock Assurance· Jun 16, 2026
Thank you for sharing!
Karina was very helpful, friendly and flexible. She explained everything even things that I couldn't understand. She exceeded expectations.
By Diana R.
Response from Plymouth Rock Assurance· Jun 16, 2026
Thank you for sharing! We're so glad to hear our team was able to help.
I dealt with Eliot Diner, who was incredibly helpful and knowledgeable. His smooth interaction and answers to all of my questions are greatly appreciated.
By BigO
Response from Plymouth Rock Assurance· Jun 16, 2026
Hi, we're so glad to hear our team provided such helpful and knowledgeable assistance. Thank you for sharing!
The quote that Bill gave to me was so helpful! I switched and will be happy with my lower cost then I was paying through another insurance company. Thank you! Loretta S
By Loretta S.
Response from Plymouth Rock Assurance· Jun 16, 2026
Hi, we're so glad we could help you find a lower-cost insurance option. Thank you for your sharing and for choosing us!
Kevin was very helpful and took his time to answer my questions and explained everything in full detail
By Pedro C.
Response from Plymouth Rock Assurance· Jun 15, 2026
Hi, we are so glad to hear our team provided a great experience. Thank you for sharing!
