You Rock Plymouth Rock
The rep that helped me was great, very informative and gave me options
By BARBARA F.
Response from Plymouth Rock Assurance· Jun 23, 2026
Hi, we're so glad to hear that. Thank you for sharing and for choosing Plymouth Rock!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
538 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
The rep that helped me was great, very informative and gave me options
By BARBARA F.
Response from Plymouth Rock Assurance· Jun 23, 2026
Hi, we're so glad to hear that. Thank you for sharing and for choosing Plymouth Rock!
Professional and straight into the point
By jenna G.
Response from Plymouth Rock Assurance· Jun 23, 2026
Hi, we appreciate your sharing. We are glad you had a great experience.
Courtney Annis was amazing! She was so thorough with me and answered every question I had, plus made it as affordable as possible for me while being in college. She was great! 10/10.
By LAUREN B.
Response from Plymouth Rock Assurance· Jun 23, 2026
Hi, we're so glad to hear our team could provide such a positive experience. Thank you for sharing your wonderful feedback!
Everything was explained in detail, no issues so far.
By Jay “jsicolts” I.
Response from Plymouth Rock Assurance· Jun 22, 2026
Hi, thank you for your feedback! We're glad to hear everything was explained clearly and that your experience has been positive so far. If you ever have any questions or need assistance, please don't hesitate to email us at [email protected].
Friendly, smooth service.
By Dale C.
Response from Plymouth Rock Assurance· Jun 22, 2026
Hi, thank you for sharing. Happy to hear about your positive experience with our team.
Convenience & speed of obtaining coverage & favorable rates, at least so far! Your driving software requirement for the full term of insurance is ridiculous, especially as it takes into account driving at peak commuter times & dings an otherwise spotless driving record negatively for a reduced rate, and will probably be the only reason I would switch away from Plymouth.
By Forever grateful from N.
Response from Plymouth Rock Assurance· Jun 22, 2026
Hi, thank you for your feedback and for choosing Plymouth Rock. We're glad to hear you've been happy with the coverage process and rates so far. We also appreciate your comments about our driving program and will share your feedback with our team as we continue to evaluate and improve our experience.
The staff, while calling customer service, make it easy to make a call with questions and concerns that one may have.
By KEVIN F.
Response from Plymouth Rock Assurance· Jun 22, 2026
Hi, we're so glad to hear about your experience. Thank you for sharing and for choosing Plymouth Rock.
Very quick straight to the point ,honest
By ROBERTO C.
Response from Plymouth Rock Assurance· Jun 22, 2026
Hi, we're glad to hear that. Thank you for sharing!