Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
very happy with how easy it was to change my coverage to Plymouth and the service I was provided
By MICHAEL H.
Response from Plymouth Rock Assurance· Oct 19, 2026
We're so glad to hear that switching your coverage to Plymouth Rock was a smooth and easy process! Thank you for sharing your experience and for choosing us!
The representative who called me and assisted me with getting an auto and home insurance quote was excellent. Probably the best I've ever encountered. He made the whole process seamless.
By ERIC H.
Response from Plymouth Rock Assurance· Oct 19, 2026
Thank you for sharing your experience! We're so glad to hear our representative provided such excellent service and made the quoting process seamless.
The Representative that I spoke to was so great and kind and also willing to help out in any way possible. I can't thank him enough. I got a great deal also. Thank you Plymouth Rock.
By VINCENT N.
Response from Plymouth Rock Assurance· Oct 19, 2026
Thank you for sharing! We're so happy to hear our representative was helpful and made your experience a positive one. We're glad you found a great deal and appreciate you choosing Plymouth Rock!
The customer representative was helpful in getting a policy started for me.
By JEFFREY PETER M.
Response from Plymouth Rock Assurance· Oct 19, 2026
Glad to hear that! Thank you for sharing.
Smooth, affordable and nicely explained.
By Carlos
Response from Plymouth Rock Assurance· Oct 16, 2026
Glad to hear! Thanks for sharing.
Better by far. Prices still kinda high but better tha all the others I've tried. Customer service was great!!
By Adonna W.
Response from Plymouth Rock Assurance· Oct 16, 2026
Thank you for sharing! We're glad to hear you've had a great experience with our team. We appreciate you choosing Plymouth Rock!
The service was excellent, and I had a great experience. The staff was professional, helpful, and friendly. Everything went smoothly, and I am very satisfied. I would definitely recommend this service to others!
By Jean Pierre L.
Response from Plymouth Rock Assurance· Oct 16, 2026
Thank you so much for sharing! We're happy to hear you had such a positive experience with our team. We truly appreciate your recommendation and thank you for choosing Plymouth Rock!
All good good customer service
By Joseph U.
Response from Plymouth Rock Assurance· Oct 15, 2026
We are so glad to hear that everything went well! Thanks for sharing.
