Fast delivery,great work.
Fast delivery,great work.
By ricardo S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
602 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PluginFox is an audio software dealer - we sell a great selection of plugins, virtual instruments, sample libraries, presets and more.
PluginFox (pluginfox.com) has 602 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
602 approved reviews, newest moderated first
Fast delivery,great work.
By ricardo S.
The process was overly complicated. Way too complicated. The bad part is I still cannot get the software to work in Logic Pro.
By John B.
Response from PluginFox· Apr 22, 2022
Hi John, we don't have any control over the install/activation process for the products we sell. Instructions for Toontrack can be found here: https://pluginfox.co/pages/instructions#toontrack The MIDI pack you purchased either requires you to use one of the Toontrack drum samplers, or simply drag and drop the MIDI files to an instrument track in Logic. Thanks! - Lawrence, PluginFox
I bought U-He Diva which is a $179 plugin on the 5 days ago as an instant delivery and haven't gotten the download yet, just an invoice. Sent multiple messages with either email or the chat on the website and haven't received a response at all
By Jayden
I was a bit sceptical, but went ahead and bought Sonnox Oxford Dynamic EQ from the site and paid with PayPal. After payment I Instantly got the Licenses. So no problem, everything went smooth.
By Richard
Response from PluginFox· Apr 21, 2022
Thank you Richard, we hope you're enjoying the new plugin! - Lawrence, PluginFox
I order Recycle from them, received an invoice but never received an email or link for download. Absolutely no customer support. i see many other people with the same issue.
By sean
Very good experience with plugin fox's tech support, solved all problems regarding to receiving license, final result: happy customer and successfully activated and installed plugin which works perfectly. ! Want to highlight the plugin fox's idea with donations to SU2C, that's a very great concept !. Finally want to wish a good luck to plugin fox's crew with their work.
By Adomas T.
The plugin was a great price, and I received my license code by email, almost immediately. A superb service. I will use this company again.
By John
Full kudos to PluginFox for a good work ethic and customer service. I put in a poor review yesterday based purely on my first experience with them. I ordered Toontrack EZBass with a free bass Midi but had trouble navigating their order menu and saw no provision for how I would get the free midi. I went ahead assuming that I would get an email with a link etc after I paid. Nothing materialized and I sent them an email not expecting to get a reply so soon. They responded promptly and sent the correct info and now I have the free Toontrack bass midi and have installed it without any issues. Fantastic service PluginFox!
By Bruce