Scam
Scam! Do not buy there! Paid for a plugin with supposedly instant delivery. 2 weeks later I still have got no link or anything. Not even a response to my multiple eMails and customer service chat of their webside.
By Enrique
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
602 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PluginFox is an audio software dealer - we sell a great selection of plugins, virtual instruments, sample libraries, presets and more.
PluginFox (pluginfox.com) has 602 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 124 reviews with 1 star · Clear filters
Scam! Do not buy there! Paid for a plugin with supposedly instant delivery. 2 weeks later I still have got no link or anything. Not even a response to my multiple eMails and customer service chat of their webside.
By Enrique
I didn't get my plugin that I buy! you got to fix it!
By ruby S.
Did not get the license. Order is still being processed 24h later despite being 'available for instant delivery'. No response, not even an automated one.
By Sylvester
I paid 100$ for a company to sell me license for protools studio only to get scammed and find out later on that this company is not an AUTHORIZED RESELLER on avid's side. Do not trust them like I did
By Asma A.
You've asked me about my so-called "customer experience", but I'm yet to experience anything. I purchased your product, and I've asked for help downloading and accessing it, and I've not received any response. Quick to ensure you've snaffled money, but slow when it comes to customer support - more concerned about ratings. This is not acceptable.
By David C.
It just wouldn't download. so what's the point?
By Marco R.
Spent $169 on a plug-in that you never sent me
By Jim C.
Hice una compra con ellos y no me la enviaron, traté de comunicarme con ellos y no me respondieron. No compres con ellos, perderás tu dinero.
By Mario R.