Very helpful and forthcoming with all…
Very helpful and forthcoming with all needed information!
By Dale
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
51 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pivotal Debt Solutions is listed under Credit & Debt Services.
Pivotal Debt Solutions (pivotaldebtsolutions.com) has 51 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
51 approved reviews, newest moderated first
Very helpful and forthcoming with all needed information!
By Dale
My advisor was super helpful explaining how the program works, what to expect during and after things should be an all around easier softer way. I have high expectations. So far, I have received some correspondence and I feel like they are actually working to help me get out of this stressful situation.
By Andree’
Jeral was sincere and patient with me. He explained and provided information that I was not given with previous debt management companies. He answered all my questions professionally with honest answers during the onboarding process. This is not an easy decision to make and the people I've spoke with thus far seem to actually care at the human level.
By PHILLY
It was a very pleasant and informative interaction
By KELLI B.
Working with Bryant Clayton made me feel like I have done the right thing. He was very efficient and helped me quickly although I do have questions I am waiting to hear back regarding the credit card that keeps contacting me and the minimum due keeps increasing? Also I am unsure if what I provided was enough for the medical bill that I owed? Meaning I am hoping this company got ahold of the collection agency.
By herb
They helped me with my bills.
By Shannon L.
The representative, Makel, was very kind and easy to talk to. She explained everything in detail and answered my questions. They significantly reduced my debt, so now I can pay it off. I recommend Pivotal Debt Solutions if you need help with your debt.
By Michael
Everyone was very friendly and pleasant to work with. They where all very helpful and helping me along the way with making the decision on getting out of debt.
By Tammy P.