DO NOT TRUST THESE PEOPLE.
No updates. No ability to contact them. Emails bounce back. No phone number given. The adjacent law firm is equally unreachable. No status updates for months. DO NOT TRUST THESE PEOPLE.
By Alexandra M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
51 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pivotal Debt Solutions is listed under Credit & Debt Services.
Pivotal Debt Solutions (pivotaldebtsolutions.com) has 51 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
51 approved reviews, newest moderated first
No updates. No ability to contact them. Emails bounce back. No phone number given. The adjacent law firm is equally unreachable. No status updates for months. DO NOT TRUST THESE PEOPLE.
By Alexandra M.
Very easy process
By Michele
Easy to work with and makes you feel like they have your best interest.
By Nathan B.
I’ve made four payments and have 2 of my 7 debts resolved. Pivotal debt solution doesn’t do anything it’s countywidelegal who actually handles your debts. Very confusing process. They said 2-3 months all debts could be settled. They charge a fee to store your money. Worried I will still be in debt afterwards.
By AJ S.
I’m trusting your plan to help me get through this period of financial stress. It makes sense that we can work together in good faith to pay off my bills after negotiating a schedule that I can realistically afford. I’m not an irresponsible person. I need help at this point in my life to keep going.
By Shirleen
I felt very safe and felt like everything was done professionally. I have dealt with companies in the past and not feel safe with my money or my security with the company. Thank you for treating me like a person and truly caring for me.
By Holly
experience was great
By Jennifer
I WAS APPREHENSIVE, BUT THEY MADE EVERYTHING GO SMOOTHLY, I AM JUST GETTING STARTED WITH THE WHOLE PROCESS, BUT THE START HAS BEEN A RELIEF.
By Tanya