I WAS APPREHENSIVE
I WAS APPREHENSIVE, BUT THEY MADE EVERYTHING GO SMOOTHLY, I AM JUST GETTING STARTED WITH THE WHOLE PROCESS, BUT THE START HAS BEEN A RELIEF.
By Tanya
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
51 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pivotal Debt Solutions is listed under Credit & Debt Services.
Pivotal Debt Solutions (pivotaldebtsolutions.com) has 51 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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I WAS APPREHENSIVE, BUT THEY MADE EVERYTHING GO SMOOTHLY, I AM JUST GETTING STARTED WITH THE WHOLE PROCESS, BUT THE START HAS BEEN A RELIEF.
By Tanya
The interaction with the agent was great. I gave a 4 star because nobody is perfect.
By Daleen
My advisor was super helpful explaining how the program works, what to expect during and after things should be an all around easier softer way. I have high expectations. So far, I have received some correspondence and I feel like they are actually working to help me get out of this stressful situation.
By Andree’
Jeral was sincere and patient with me. He explained and provided information that I was not given with previous debt management companies. He answered all my questions professionally with honest answers during the onboarding process. This is not an easy decision to make and the people I've spoke with thus far seem to actually care at the human level.
By PHILLY
It was a very pleasant and informative interaction
By KELLI B.