Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Christopher was amazing. Very patient and helpful. It was fast service. I would recommend to family and friends!
By Heather
Response from Pettable ESA· Apr 22, 2023
Thank you for putting a good review to Christopher, Heather! Rest assured that we'll send this good news to her. Once again, thank you for trusting Pettable with your ESA needs!
Dr Laughlin is great and understanding to my needs! Can’t wait to keep working with her
By Anthony
Response from Pettable ESA· Apr 22, 2023
Thank you for putting a good review to Dr. Laughlin, Anthony! Rest assured that we'll send this good news to her. Once again, thank you for trusting Pettable with your ESA needs!
Loved the therapist and the process was easy
By Kimberly
Response from Pettable ESA· Apr 23, 2023
Hi Kimberly, we feel you! and we're happy that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Very easy to work with!
By Justin
Response from Pettable ESA· Apr 22, 2023
Thank you for that short and sharp review for us, Justin! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
Easy and user friendly site and explanations. Phone call went smooth and very professional.
By Caroline
Response from Pettable ESA· Apr 22, 2023
We appreciate you taking the time to write your feedback for Pettable, Caroline. Please feel free to always reach us at [email protected] if you need further assistance. We're happy to help!
Can’t say I wasn’t skeptical, but this site was very straightforward and made the process incredibly easy. Couldn’t be more thankful
By Morgan
Response from Pettable ESA· Apr 23, 2023
Hi Morgan, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Professional and courteous, Emilie put me at ease during a difficult time
By Amy
Response from Pettable ESA· Apr 23, 2023
Thank you for that short and sharp review for us, Amy! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
It only took one call and that same day I got my letter. I'm impressed in all honesty.
By Autumn
Response from Pettable ESA· Apr 23, 2023
Hi Autumn, we're glad to know that you are able to receive your letter in a timely manner. Thank you for trusting Pettable with your ESA needs!
