Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Easy kind. And thorough questioning I know when I got my Thor he was the most empathetic dog, when I was cry or be upset. He was giving my hugs. So with this we went for lots of Traning. And he is now able to go everywhere with me. Thank you
By Susan
Response from Pettable ESA· Apr 23, 2023
Thanks for the 5 stars, Susan. Feel free to reach us at [email protected] if you need further assistance. Thanks for choosing Pettable!
I had to fill out an extra form for my landlord, I uploaded the form and within the hour had a call from the therapist. She immediately had the form filled out and communicated with me through the whole process. I had the form filled out and submitted back to my landlord within 3 hours of having it sent out. Marie and Pettable are the best.
By Valerie
Response from Pettable ESA· Apr 23, 2023
Hi Valerie, we're glad that you felt comfortable with our process. Feel free to reach us at [email protected] if you'll need further assistance and we're here to help. Once again, thank you for trusting Pettable with your ESA needs!
Awesome service
By Cherise
Response from Pettable ESA· Apr 23, 2023
Hi Cherise, we appreciate you taking the time to write feedback for Pettable. We wish you the best of luck!
Quick and easy and Dr. Laughman was fabulous. She was kind and incredibly helpful. She explained everything clearly and thoroughly and my letter was delivered quickly. Thank you for this excellent service that enables us to keep our fur babies and without the outrageous fees charged by landlords on top of the already outrageous rent prices.
By Nicole
Response from Pettable ESA· Apr 23, 2023
Hi Nicole, we feel you! and we're happy that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
It was really simple and worked!
By Elizabeth
Response from Pettable ESA· Apr 22, 2023
Thank you for that short and sharp review for us, Elizabeth! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
Was a great easy experience
By Thomas
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your experience with Pettable, Thomas! We're happy that we're able to help with your ESA needs. :)
Although my therapist had to reschedule our original appointment, she was very good at understanding my condition that allows me to be eligible for my dog to be classified as a ESA. She delivered my written letter before the estimated time. Definitely a great experience.
By DD
Response from Pettable ESA· Apr 23, 2023
Thank you for sharing your experience with Pettable, DD! We're happy that we're able to help with your ESA needs. :)
They made the process easy and the turn around time was quick. They made something that was anxiety-producing calm and accessible.
By Heather
Response from Pettable ESA· Apr 22, 2023
Thank you for that solid review, Heather! We appreciate you choosing Pettable for your ESA needs!
