Very diligent and personable.
Very diligent and personable.
By Olivia
Response from Pettable ESA· Apr 22, 2023
Thank you for that short and sharp review for us, Olivia! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Very diligent and personable.
By Olivia
Response from Pettable ESA· Apr 22, 2023
Thank you for that short and sharp review for us, Olivia! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
Very easy process and not a scam! Would be definitely using this for my renewals to come.
By Yrameelza
Response from Pettable ESA· Apr 22, 2023
Hi Yrameelza, thank you for sharing your experience with Pettable! We are happy that you have been accommodated accordingly and that you’re satisfied with our service. We appreciate your feedback and we wish you the best of luck!
The app was easy to set up and use. Amazing to also have a chat with a person in customer service and the live chat feature is awesome too.
By Carol
Response from Pettable ESA· Apr 22, 2023
Hi Carol, thank you for sharing your experience with Pettable! We are happy that you have been accommodated accordingly and that you’re satisfied with our service. We appreciate your feedback and we wish you the best of luck!
Easy access to the information. Accessible index with access to repeat lessons. Enjoyable and clear information with written instructions and videos. Very thorough. I highly recommend this course.
By Debra
Response from Pettable ESA· Apr 22, 2023
Appreciate your review, Debra! This will help our co-fur parents to feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you!
Quick and easy, I was in a time crunch to get the ESA letter and I received it in less than 48 hours!!
By Stacy
Response from Pettable ESA· Apr 22, 2023
Hi Stacy, we're glad to know that you are able to receive your letter in a timely manner and were accommodated by your landlord accordingly. Thank you for the recommendation and for trusting Pettable with your ESA needs!
Excellent care. I was hesitant but I should have done this sooner
By JJ
Response from Pettable ESA· Apr 22, 2023
Thanks for writing in, JJ! Please do not hesitate to reach us at [email protected] if you need further assistance. Once again, thanks for trusting Pettable with your ESA needs!
The process of registering my pet as an ESA and renewing the registration was easy, stress-free, and quick. I have had the same licensed therapist each time and she is very efficient and kind.
By Amanda
Response from Pettable ESA· Apr 22, 2023
Appreciate your review with the Pettable team, Amanda! Please do not hesitate to reach us at [email protected] if you need anything else. All the best!
My therapist was understanding and very accommodating to my situation and past experiences. Was happy to issue a letter within minutes to help me secure housing so that I may get out of a toxic housing situation into a new hopefully safe haven for myself and my sweet dog. Thank you!
By Nick
Response from Pettable ESA· Apr 7, 2023
Hi Nick, thank you for sharing your overall experience with Pettable's process! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs!