Helpful and efficient
Helpful and efficient
By Joselynn
Response from Pettable ESA· Apr 10, 2023
Thanks for the review, Joselynn. Please do not hesitate to message us at supportpettable.com if you need anything else. We're happy to help!
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Helpful and efficient
By Joselynn
Response from Pettable ESA· Apr 10, 2023
Thanks for the review, Joselynn. Please do not hesitate to message us at supportpettable.com if you need anything else. We're happy to help!
It was quick service and helpful in my anxiety to the process.
By Miranda
Response from Pettable ESA· Apr 10, 2023
We feel you, Miranda! And we're pleased that you felt comfortable with our process. Thanks for trusting Pettable with your ESA needs!
Great support!
By Karsen
Response from Pettable ESA· Apr 10, 2023
Thanks for the review, Karsen. Feel free to reach out at [email protected] if you need anything. We're happy to help!
I feel that the doctor helped me understand how each of my 2 cats impacted my life and it made me appreciate how different each boy is and how they both serve different rolls in my overall mental health. She was direct but caring and checked to make sure that I ONLY needed one state because my mobile number is for a state I haven't lived in for years.
By ShojoBakunyu
Response from Pettable ESA· Apr 10, 2023
Hi ShojoBakunyu, we're happy that our clinician was able to help you with your needs. Please always free to reach out at [email protected] if you'll need anything. Thank you for choosing Pettable!
The fact that pettable was very supportive, answered all my questions. Which made me more comfortable in making paymts. They were on time with the scheduled interview time. Very pleased with the service.
By Delona
Response from Pettable ESA· Apr 10, 2023
Hi Delona, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Christopher was fantastic. He was kind and helped answer all my questions. I would highly recommend Pettable!
By Trevor
Response from Pettable ESA· Apr 10, 2023
Hi Trevor! Thank you for putting a good review with our clinician - Christopher! We'll make sure to send in your warm words to him! And thanks for choosing Pettable with your ESA needs!
Super easy process and now my normally breed restricted pup is finally certified as an ESA! He helps so much with my anxiety and depression and so getting this verification meant keeping my family together. Thank you Pettable!
By Kat
Response from Pettable ESA· Apr 10, 2023
You're always welcome, Kat! We're happy to know that we have been a good help with your ESA needs. Thanks for choosing Pettable!
Everything was quick, Lakia was super friendly and understanding. This was painless, I’ve already recommended to my friend looking for ESA help.
By Tianna
Response from Pettable ESA· Apr 22, 2023
Hi Tianna! Thank you for putting a good review to Lakia! We'll make sure to send in your warm thanks to her! And thanks for choosing Pettable with your ESA needs! Thank you