Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Everything was easy and Outstanding!!
By Bill B.
Response from Pettable ESA· Mar 1, 2024
Hi Bill, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
this was the easiest process, and they are compassionate of your needs.
By Dalena S.
Response from Pettable ESA· Mar 1, 2024
Hi Dalena, thank you for sharing your experience with Pettable. We value how you feel at every step of the process and we're happy that you are satisfied with our service. Once again, thanks for choosing Pettable for your ESA needs! :)
Wendy made the process very easy and provided me with my ESA letter for my pup and my apartments accepted it! Thank you for all your help Wendy!
By Becky G.
Response from Pettable ESA· Mar 1, 2024
Hi Becky! Thank you for putting a good review with our clinician - Wendy! We'll make sure to send in your warm words! We're happy that you and your pup have been accommodated accordingly. Once again, thanks for choosing Pettable for your ESA needs!
Kya Miller LICSW, LCSW was awesome and I had a great experience thanks to her! Also, the pettable platform is very straightforward and i couldn’t imagine someone having a hard time with the process. They make it super simple and easy. Also my letter was available the same day!
By Kyle L.
Response from Pettable ESA· Mar 1, 2024
We appreciate your review of our website and our clinician, Mark! This will help our co-fur parents feel more comfortable with our process by sharing your experience with us. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you for choosing Pettable!
Kya Miller, LICSW, LCSW is a true professional. She understood my needs and I felt heard.
By Imani P.
Response from Pettable ESA· Mar 1, 2024
Hi Imani, thank you for sharing your experience with our clinician, Kya! Rest assured that we'll share your insight with her. Once again, thank you for trusting Pettable with your ESA needs!
Fast replies.
By Ariana R.
Response from Pettable ESA· Mar 1, 2024
Hi Ariana, thank you so much for writing in! Your feedback keeps us from doing better and better as we progress. We're glad that you have been accommodated promptly. Once again, thank you for trusting Pettable with your ESA needs!
Thank you Kya Miller, LICSW, LCSW at Pettable for your excellent service and for being so understanding of my feelings and the need to keep my furry baby with me no matter where I go. Not only was my experience at Pettable great, but I feel comfortable that I had my renewal with Kya again and I feel at ease talking to her about anything.
By Yuliana A.
Response from Pettable ESA· Feb 27, 2024
Thanks for coming back, to use our service, Yuliana! Glad to know that you are able to connect with Kya again. We'd like to thank you for this comprehensive review as this will help other customers to feel more familiar with our process. Once again, thank you for choosing Pettable for your ESA needs!
My interview was quick, personalized, and focused on my mental health and how my pet provides emotional support. Received ESA letter within 5 hours of interview.
By Loren Lee C.
Response from Pettable ESA· Feb 27, 2024
Thank you for your feedback, Loren. We're happy to know that you received your letter in a timely manner! Once again, thank you for trusting Pettable with your ESA needs!
