Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Simple easy
By Natalya W.
Response from Pettable ESA· Mar 4, 2024
Thanks for writing in, Natalya! Glad to know that you found our process simple and easy. Please do not hesitate to reach us at [email protected] if you need further assistance. Once again, thanks for trusting Pettable with your ESA needs!
We’re very helpful getting me what I needed. A little misleading in the PSD certification. The larger package implies if you complete their psd training modules, you will receive the PSD letter, but that’s not what happens. My dog was already trained so I was able to work it out but I did pay for the training package (the videos are decent).
By customer M.
Response from Pettable ESA· Mar 4, 2024
Hi Customer MD, thank you for sharing your feedback about your experience with Pettable. We are taking note of your points, especially our PSD package and training modules. Rest assured that we're doing our best to make our service better as we progress. If you need anything else, please feel free to reach out at [email protected]. Thank you.
Leanne was very kind, compassionate, and understanding. Pettable helped me to connect with her and it is an easy process.
By Shane M.
Response from Pettable ESA· Mar 4, 2024
Hi Shane, thank you for sharing your experience with Pettable! We're happy to know that Leanne was able to make you feel comfortable with our process. Once again, thank you for choosing Pettable!
They are great . Able to keep me and my cats together and happy ❤️
By Sally
Response from Pettable ESA· Mar 4, 2024
Thank you for your feedback, Sally. We're happy to know that you had a great experience with us and that you're able to keep your cats with you. Once again, thank you for trusting Pettable with your ESA needs!
I needed to make my dog an ESA as quickly as possible because I was on the verge of loosing him. I thought I was going to loose my mind with just the thought of giving him up. They helped me make him an ESA and helped me fill out the paper work I needed as well. They saved us both from heartbreak. Absolutely love Pettables with how easy things were.
By Jessica Gutierrez V.
Response from Pettable ESA· Mar 4, 2024
Thank you for sharing your full experience with Pettable, Jessica! We're very happy that we have served you better and that you are able to keep your dog with you. You are always welcome to reach us at [email protected] if you need further assistance. We're here to help! Once again, thank you for choosing Pettable!
Over all the experience was good. I had trouble making an appointment on line.
By Katrina W.
Response from Pettable ESA· Mar 4, 2024
Hi Katrina, we are taking note of your feedback and appreciate you sending this over. We're now looking into this case to understand the situation better. If you need further assistance with your ESA needs, please reach out to us at [email protected] so we can better assist you. Thank you.
The process was was easy and I had a response quickly!
By Ivy
Response from Pettable ESA· Mar 4, 2024
Hi Ivy, thank you so much for writing in! Your feedback keeps us from doing better and better as we progress. We're glad that you felt comfortable with our process. Feel free to reach out to us at [email protected] if you need further assistance; we're here to help. Once again, thank you for trusting Pettable with your ESA needs!
Smooth process connecting with a legitimate provider who answered questions and did a professional analysis. We are very glad to have found this service to connect us with someone to address our needs. Thank you so much!
By Renee
Response from Pettable ESA· Mar 4, 2024
Hi Renee, thank you for sharing your overall experience with Pettable's process! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs.
