Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Easy and comfortable experience getting certified
By Avery K.
Response from Pettable ESA· Mar 17, 2025
Hi Avery, We're so glad to hear that you had an easy and comfortable experience getting certified! Making the process as smooth and stress-free as possible is our goal, and we appreciate you trusting Pettable for your ESA needs. If you ever need assistance in the future, we're here to help! Thank you for trusting Pettable with your ESA needs!
I was assigned a wonderful therapist. She was kind, helpful and understanding.
By Theresa G.
Response from Pettable ESA· Mar 17, 2025
Hi Theresa, We're so happy to hear that you had a positive experience with your therapist! Kindness, understanding, and support are essential in this process, and we're glad she was able to provide that for you. Thank you for choosing Pettable! We appreciate your trust in us!
Very simple, my mental health doctor did not want to write me an esa letter due to potential liability, so long as you have the actual grounds to get an esa, pettable will help you out.
By Trenton L.
Response from Pettable ESA· Mar 17, 2025
Thank you, Trenton, for sharing your experience! We understand that obtaining an ESA letter through traditional routes can sometimes be challenging, and we're glad Pettable could provide you with the support you needed. Our goal is to make the process as simple and stress-free as possible for those who genuinely need an ESA. We truly appreciate your trust in us and are grateful to have been able to assist you!
Really easy and understandable
By Brianne B.
Response from Pettable ESA· Mar 17, 2025
Thank you, Brianne! We're glad to hear that you found the process easy and understandable. Making things simple and stress-free is our goal. We appreciate your feedback! Once again, thank you for trusting Pettable with your ESA needs!
Kya was a pleasure to work with, no beating around the bush, straight into it and we were finished in no time at all. I even got a phone call from her a little earlier than my appointment time, which is impressive because many other healthcare experiences I end up waiting on the provider who, unfortunately, fell behind along the way. Anyway, this is my 3rd time using Pettable, I've never had a problem, and I plan to continue using them going forward. Hopefully I get Kya again.
By Steve
Response from Pettable ESA· Mar 17, 2025
Thank you, Steve! We're so glad to hear that you had such a positive experience with Kya and that the process was quick and efficient for you. It's great to know that you've used Pettable multiple times without any issues and that you plan to continue with us in the future. We appreciate your trust and look forward to assisting you again!
I spoke with Kya Miller, LICSW, LCSW, and she was great. She reassured me and made sure I had what I needed; my sweetheart purrball will be able to stay with me, where she belongs. Thank you!
By AJ N.
Response from Pettable ESA· Mar 17, 2025
Thank you for sharing your feedback, AJ! We're so glad to hear that Kya Miller was able to provide reassurance and ensure you had everything you needed for your purrball to stay with you. Your comfort and peace of mind mean everything to us. We appreciate your trust in Pettable!
Aubrey Lemire assisted me with my ESA documentation and has been super helpful and understanding of my needs throughout the entire process.
By Christian E.
Response from Pettable ESA· Mar 17, 2025
Hi Christian, Thank you for sharing your experience! We're glad to hear that Aubrey Lemire provided helpful and understanding support throughout your ESA documentation process. Your satisfaction and peace of mind are our top priorities! Once again, thank you for choosing Pettable!
Kya Miller helped me through the process of getting my ESA documents for my dogs. She is compassionate, kind, and a great listener. Highly recommended her!
By Jillian
Response from Pettable ESA· Mar 14, 2025
Thank you for sharing your experience, Jillian! We're so glad to hear that Kya Miller provided you with the compassionate and attentive support you needed throughout the ESA process. She truly goes above and beyond to ensure a smooth and comfortable experience for our clients. Your recommendation means a lot, and we’re happy that your dogs are officially recognized as emotional support animals. If you ever need assistance in the future, don’t hesitate to reach out. Thank you for trusting Pettable!
