PetSwagReviews of petswag.com

I've ordered from PetSwag twice, and have had only good experiences. Shipping was quick, as was the arrival of my products. Absolutely satisfied with the transactions.

Whilst the collar that I had ordered did not work for me, it was a great test of the company's customer service who accepted the return ASAP and also issued the refund ASAP on return!

Gave measurements that were accurate. Although I just got the bag, it appears to be very well made so I anticipate it lasting a long time.

I shop often on the internet and was happy to discover Petswag. Nice assortment of products not found in chain stores. Super fast shipping. Easy exchanges and returns, Will recommend to pet owning friends.

I bought a Sleepypod for my cat from PetSwag. Unlike other sites PetSwag had a large color selection available for this item. The ordering process was easy and I the Sleepypod was delivered sooner than I expected. I would definitely use PetSwag again.

Shipped the same day as I ordered it!! And was at my house within days. Product was exactly like it was shown and fits my mini Aussie perfectly (he's 5 months & I ordered the small). I was worried that the small may be too small, however, it's the perfect length all around. LOVE this product and will be ordering more!!

My package containing $115 worth of dog collars was lost in the mail, and PetSwag offered no solution in replacing the items other than me paying for them again myself. I was shocked and outraged when Ashley from PetSwag told me that they do not guarantee their delivery, despite being an online retailer. I was even more shocked and outraged when Ashley told me to calm down, take deep breaths, and not to be upset about a silly missing package because there are children dying in the world. Absolutely awful customer service.

I needed my items fairly quickly, and with the discount code i had, the quick shipping speed i selected almost cost nothing extra. Quick and efficient, i would order from here again. thanks! Andrea