PetSwagReviews of petswag.com

I have ordered from them in the past and was happy however, I recently placed an order that never shipped. I have emailed the company twice and left a voicemail with no reply to any of my attempts to reach them. I have seen similar reviews so I have disputed the charge since they took my funds immediately. Very unprofessional.

Shopping at PetSwag has been a joy. As a dog lover, their range of dog-centric gifts and accessories resonated with me. It's wonderful to have a dedicated place to find high-quality, dog-themed products that bring a smile to my face and tail wags to my pup.

The harness is good but it is just too big for my dog. I would like a refund, minus the name plate, please.

This is a scam. The product is absolute junk. We received the harness and immediately reached out since it looked like it was worth about $2. The owner immediately replied and said there was a new harness model and it would be shipped out immediately. That was a month ago. No response, no new harness and no refund. I turned it over to the credit card company.

Extremely poor service! I ordered an interactive dog ball on 11/07/22 for a Christmas present. Ordered plenty early for this. I used PayPal since I hadn’t purchased from this company prior to this. I contacted the company myself & thru PayPal several times before Xmas & now after. Each time I get the standard “ congratulations, it’s on the way” reply email but the product never arrives. This AM I contacted them again, for the fifth time per email. This time, I no longer care about the ball but want my $21.98 refunded ASAP. Still doubtful they will follow through & I will have to take further action. Please don’t waste your money on this scam.

I was scammed from another site with a very similar name. The item never came and there is no way to get through to them. (This site did reach out and let me know.) The other site looks legit but when your order does not arrive, the links to file a claim are not working. Can’t even leave a review there.

Bad customer service! I got my items a month later! I was told 2 weeks after my order didn't ship. I couldn't get a refund to just send it back when it arrives.

Wow, quite surprised by all the negative reviews that I'm now just reading after making my purchase. No issues with receipt of product and I have to say that other than the personalization consisting of Velcro attached name/phone number strips, the harness itself is a vast improvement over any I've purchased before. My dog behaves very differently while walking. All the gagging and coughing when pulling is gone. Great product if you can get past the purported customer service issues.