Very friendly staff
Very friendly staff! My only complaint is that I would like to see more selection in the bandannas.
By Pittymum
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
282 reviews
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PetSwag truly cares about the lives of animals all around the world. We strive to make the lives of pets and owners better with our unique and helpful products.
PetSwag (petswag.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 18 reviews with 4 stars · Clear filters
Very friendly staff! My only complaint is that I would like to see more selection in the bandannas.
By Pittymum
Weird communication, or lack thereof, on shipping.
By Customer
This is a great product, exactly what I expected. The only thing I was surprised by was the delivery time. It took about a week and a half longer than expected.
By Customer
Place is great for doggie goods. I loved everything. One thing I would have liked would have been for the sizes to match with a breed of dog to help with choosing what size I needed. But overall great website.
By jaqi
Loved the product, was very happy with the quality and it came fairly quickly thru the mail from the US. I'm in Canada.
By Marla
I enjoyed shopping with Pet Swag having a lot of trendy, good quality dog brands all in one place. Would be nice to receive free shipping with a certain value and hope more brands continue to be added. I was very happy with the Found dog collar and adjustable leash.
By RAIZA
Best price I found on the item I wanted, and it shipped & arrived fast. However, shipping was supposed to be free and I was charged $5 for it. On the other hand, that error was acknowledged and remedied promptly after I brought it to their attention. Now if only they had one in stock for my other dog. ~ Susan
By Susan
Shipping was rather slow, but it was free so I shouldn't complain.
By Afi