Good listener and understanding…
Good listener and understanding regarding financial needs
By Anthony M.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
398 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!
Petro Home Services (petro.com) has 398 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
398 approved reviews, newest moderated first
Good listener and understanding regarding financial needs
By Anthony M.
The Petro technician was prompt, communicative, competent, and trustworthy, the last an important consideration since I allowed his entrance to my home without being present. He serviced my heating system competently and efficiently, and locked up upon leaving and communicating with me. It was a totally satisfying experience for a customer of decades.
By RICHARD G.
Used them for years. Very friendly. Clean
By customer
Response from Petro Home Services· Oct 23, 2026
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Extremely friendly technician. The only request I'd recommend is to have tech call when he's on-the-way, so we're not waiting for him during the whole 4-hour window.
By Peter K.
Response from Petro Home Services· Oct 23, 2026
Peter, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Got rid of this rip-off company and found a better, friendlier, more helpful, and reliable company, also less expensive.
By Ian
Response from Petro Home Services· Oct 23, 2026
We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.petro.com/contact-petro/feedback and a manager will be in touch with you shortly. Regards, Petro Home Services
Tech showed me a part needed replacement. 2nd tech replaced defective part. I bought Unit 4 years ago.
By MS STEPHANIE G K.
Response from Petro Home Services· Oct 23, 2026
Stephanie, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
I was happy with the service that was provided by Petrol
By Tim
Response from Petro Home Services· Oct 23, 2026
Tim, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Reliable friendly and affordable.
By LYNNE P.
Response from Petro Home Services· Oct 23, 2026
Lynne, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services