Great staff
Great staff
By customer
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
398 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!
Petro Home Services (petro.com) has 398 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
398 approved reviews, newest moderated first
Great staff
By customer
Called to discuss renewing my delivery & service contract and set up a tune for the oil burner. Was put on hold for over 5 minutes and was then told no one was available but I would receive a call back that day. No one called back, I called today again same story plus when I asked about a tune up for the burner I was told it was free, but the first available date was March 24th, 2027. You shouldn't even get one star.
By SCOTT S.
The technician was very pleasant, helpful and friendly. She seemed to be very thorough, and she got my furnace running smoothly.
By JEANNE M.
I have not seen Email Bill in about 6 months. I call more than once about and still was done. Last I talk someone they was put to paper bill. Even one customer service try to blame me. That is why I gave you that rating
By JOSEPH B.
A perfect delivery
By Alan S.
Sasha was very efficient and knowledgeable.
By PHILIP A.
Customer service was very patient.
By ROBERT LEWIS A.
Punctual,courteous,and friendly.
By William N.