Luv your company!!
Luv your company!!! Very happy I found you!!!
By SUZANNE S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Luv your company!!! Very happy I found you!!!
By SUZANNE S.
Ordered Urinary SO for my cat because I was just about out and our vet's normal delivery of it wasn't showing up. Searched the internet for any company I could find who sold it. Found PetFlow. Ordered two bags and received them within a few days of my vet approving the order (it's prescription only). Their prices are much higher than what I normally pay at the vets office so I'm not sure how long I'll be using PetFlow. Vets office price is already 77.99 a bag which is ridiculous. PetFlow's price is 84.99. Wow!! I'm grateful for them for having it though.
By LINDA
Wonderful company, good price for the food I get and always arrives in just a few days with free shipping!
By Cameron M.
I had problems getting my order, but PetFlow made it right.
By RUTH L S.
Very efficient
By PAM S.
I just started using Pet Flow. I am happy with them, one piece of order was shipped from elsewhere when out of stock and it did not come. I called and the person said, we will send another right out and they did. It is not overnight service like some places, but it is within 2 to three days, I can live with that. I do not like "woke" brain dead companies, Pet Flow is not as far as I can tell the ridiculous "woke".
By Beth
every one was very help full I have a cat that has to eat a limited diet and when chewy dropped my cat food I panicked but the people at pet flow were understanding and supplied with what I need
By chystal P.
Great products at great prices
By CK