Easy Ordering
I was looking for Royal Canin dry for my German shepherd and Pet Flow had it. Ordering was easy. I have added Pet Flow as another go-to source for my pet.
By PATRICK S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
I was looking for Royal Canin dry for my German shepherd and Pet Flow had it. Ordering was easy. I have added Pet Flow as another go-to source for my pet.
By PATRICK S.
Long time and cans were all damaged
By JEFF L.
Had my pet's food in stock when nowhere else did and it was delivered quickly and packaged well.
By KH
Purchased 2 of the long leashes. Very impressed with the quality! Received in good time!
By Pam
I had to call 9 times to get everything straightened out and even then the situation was night right. So I had a manager call me back. Then the last woman I talked to helped me out.
By LORETTA B.
Great customer service and prompt shipping.
By Fran
Happy with purchase and service!
By RB
Took a week plus to find out, after PetFlow sent an email saying our shipment was being shipped, the shipment was NEVER shipped. Had to call AND text to finally get something done.
By Susie L.