I really like Petflow
I really like Petflow. They have great Customer Service and I have been ordering from them for a while.
By COLLEEN I.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
I really like Petflow. They have great Customer Service and I have been ordering from them for a while.
By COLLEEN I.
Phone support was outstanding.
By GARY S.
Products were as described on their website! Love their fast delivery service! They delivered them right up to our front door. I ordered the cat litter & love it that we don’t need to haul them from the store to the car and into our house!! Thank you Petflow!
By MIA
Great product selection. My cat is on prescription food and I was able to find her prescription treats on PetFlow. They always check with my vet before sending and are very prompt. Product expiration date is always at least one year out.
By Maureen
The product was available (when not available on other pet-related sites), reasonably priced and shipped very quickly for a flat fee. I've ordered twice now and have been happy both times.
By Mel P.
Super price on dry dog food, fast delievery and easy to navigate website!!! Would recommend!!!
By Howard
Easy website to follow. All the needed information was online for reordering my dog's prescription diet canned food process. Very fast delivery.
By SHARON P.
Great Experience ordering from this company. Our order was shipped in a timely manner and the product was as stated on website. I would order from this company again!
By DARCY P.